Several articles about how to find an ideal online marketing service provider have been written. How do clients get assured that they will achieve the results that they always wanted? Surely, the service provider plays a crucial role in making the clients happy.
But for us, it’s similar to dancing Tango. The client plays a major function too. Here’s a quick guide on how you can help your web developer or mobile apps developer work fast.
1. Do your homework
IT professionals understand that majority of clients are not technically-adept. There’s a bunch of highfalutin terms that will give you headache. A responsible service provider will walk you through the whole process, but we cannot promise to do it all the time.
Clients can consider the whole development process a learning experience. With the multitude of resources made available on the Internet, you can get an overview of how the project is going. Plus, you can help your developer fix whatever issue that may arise by contributing ideas for possible fix. Sounds interesting? It’s not a requirement, but it will surely help.
2. Submit developer’s requirements
One of the most common causes of project delay is the untimely submission of materials to be used in the project. Not all clients recognize that compliance to the web developer’s requested materials can really help expedite the process. These materials include design comments, complete list of images, text descriptions, and other necessary login credentials from previous provider. Remember that no matter how astute the development team is, each individual still needs constant guidance on how you want the website or other forms of artwork to function.
3. Treat your provider properly
Your developers know how important it is to accomplish the project. However, clients tend to forget that while they have a very slim project timeline (and of course, they have paid for the services), developers also need to rest. It’s a two-way process that is supposed to be a smooth sailing procedure if not for some factors.
No matter how challenging it is to instruct a team, it would really help to deal with each team member as humane as possible. Developers, designers, account executives, project managers, and other persons you encounter along the course of project development are educated people who deserve proper treatment. In return, these people should remain true to their promise of producing quality output based on what was agreed upon.
4. Be open in accepting the presence of intervening factors
We finalized the project timeline. Everything was going smoothly until an inclement weather hampered the operation. Suddenly, the provider’s server encountered an emergency situation. The website got hacked and defaced. Your provider is having difficulty accessing its backup servers. All these can happen in a time no one knows.
It is during these circumstances that the capability of the website provider is put into test. Clients might need to extend patience. Believe it or not, putting the full website live on the World Wide Web is what every developer aims for. Sending your developer or the project manager of your staff leasing team several notices about how unsatisfied you are with the service (or worse, threats of pulling out) can only aggravate matters.
5. Try to lessen recurring issues
Most of the time, delay on IT projects is caused by inconsistencies between what is being done and what is written or agreed upon. This is also known as gold plating, which experts describe as allotting too much time and resources on items that can be considered less priority or those that were not part of the original job scope.
Excessive requests including those that are not actually part of the job scope, can take its toll in the schedule of project completion. Clients can help accomplish the project fast by making sure that whatever revision requested won’t be reverted for any reason. In some cases, contact persons that have been appointed by the company president to communicate with the service provider request for too many revisions that were not consulted by the main approving individual. As a result, some items that were already incorporated on the website or other forms of artwork will be requested to be revised again and the calendar of delays continues to count.
We believe that it’s a concerted effort among the members of the team and the client. Project completion has always been the ultimate goal of both parties.